Welcome to SimCenter Support


Whether you are a user of SimStore or SimDeveloper, there are support materials immediately available to you through the links below. The Show Me How link provides access to video vignettes that demonstrate how to perform specific tasks within SimStore and SimDeveloper

If you haven’t found information on your specific issue, please feel free to contact SimCenter customer service.

For assistance in the United States, please call the SimCenter customer service team at 800-898-2046 or send an email to customer.service@mysimcenter.com. Support hours are from 8 am to 8 pm Eastern Time, Monday through Friday. Saturday support hours are from 10 am to 6 pm Eastern Time.

Are you outside the United States? To find support information for your region, please point your internet browser to http://www.laerdal.com/Pages/ContactForms.aspx and choose your location from the dropdown menu.